We don't ask for customer comments, but we're always pleased to receive any feedback....
Just a note to tell you about the excellent service I got off one of your chaps, Mike Collins. He couldn't have been more helpful, polite or competant, and I am sure that when the brakes arrive all will be just as it should. Your staff are a credit to you.
Now THAT'S how you run a mail order company. Very impressed guys, order arrived in good time and service was excellent, thanks again.will be passing your details on to my friends with a 'highly recomended' comment attatched.
Thank you very much for letting me know. I have been very impressed with your company; price, quality and service levels have all been excellent. You will definitely be the first port of call for other parts that may be required.
Having just used your website to purchase a r/h rear brake caliper for a R32 golf I thought I would drop you a line about how good your website is. Its so easy to use and navigate. Yours will be the first site to check for further needs.
Glenn & Becky
Many thanks for the confirmation. I've been really impressed with the service.
Just a few lines to congratulate you on your performance. I do a fair amount of on-line shopping and I have to say that I found your website excellent and your order interface impressive, really straight-forward to use (unlike some). I received my text about delivery time and delivery was bang in the middle.All in all it was a good experience - I'll happily recommend you and will be back myself.
I know this isn't your fault but for your information, my parts were not delivered by the courier today despite the carriage being a before 6pm the next day service. Apparently the driver called at my house and left a calling card as I didn't open the door. I urgently needed the parts and so was anxiously awaiting and looking out for the delivery. It definitely didn't come to my house and now I have to wait until tomorrow for the delivery which has left me in a predicament as I have stripped the brakes out of my vehicle this morning in preparation for the parts. On a more positive note, your website, and in particular the comprehensive list of parts you offer at the very competitive prices you sell them for is fantastic. I belong to a motor club and will definitely be plugging you to everybody as the place to come for brake parts.
Many thanks for your great service. Definately use your company again.
I'm always wary when using a company on the net for the first time but I have to say I felt much happier and trusting after your prompt and efficient reply!
Just to say I've received my order for the Cortina parts. Brembo discs - very nice :-)
Thanks for the prompt service,
For reasons that I do not understand you are using an irritating flash player set-up which involves multiple pop up windows. They drive you crazy and do little but hack you off. Why do you not revert to something that is more user friendly and preferably ditch that secure payment nonsense (it does not work in its current set up). A word of advice- keep it simple. It will win you orders.
b/shoes arrived today very efficient thank you
Thank you for delivering my order as promised. I am impressed very good service will be using you again. Thanks again
Items ordered not fitted yet but thank you for your excellent service. Best Regards.
Thank you very much. You offer an excellant service thanks again.
I recently ordered disc pads for my Toyota Camry. Thank you for a rapid and reliable service, not to mention that the pads were exactly the right part too. Sometimes, it is a nightmare trying to get exactly the right part.
Anyway, thank you for an excellent service.
I do a lot of on-line ordering (and have done for some 7/8 years) for all sorts of things; I found your site to be the easiest and most
user-friendly yet, and the email acknowledgement is one that can actually be replied to - not a non-contactable auto-reply as most are, this'll be the proof in the pudding!
Calipers arrived OK this morning, exchange items posted off this afternoon. Thank's for a great service
Thanks - parts arrived safe and well yesterday. Kind regards,
Many thanks for your very efficient service. Parts were delivered 8.30 this morning. Regards,
Part received at 4pm this afternoon - thank you for your fast & efficient service - much appreciated! Kind Regards
By the way, I've been involved with online commerce for nearly 15 years from all sides, IT, vendor and customer and I have to say that your site is one of the best that I've seen. Truly easy to use and graphically delightful, very well done.
Thank you for your detailed explanation, this will really help. I found the link almost immediately by searching “brake parts” in my yahoo address bar. It was a bit of luck actually as most other suppliers seem only to supply the complete caliper. Kind regards
Recieved the parts on tuesday, fitted good. thanks for quick service.
Can I say what a fantastic service you have given me. The website was a pleasure to work with..... pictures where needed... If you see the variables with Peugeot brakes you will know what I mean! The Associated parts was also a dream...pointing me in the right direction for ancillary bits and pieces. Whoever designed this website should be congratulated. The parts were delivered in fantastic time and I was able to track them from here in Spain... where I am at the moment.
Brilliant service. Thankyou. Regards
This order was delivered today. Excellent service from both yourselves and DPD. Thank you.
All parts received and fitted, many thanks for your promt service. Once again many thanks,
Mr I Knowles
Dear Brake parts team, My order has arrived on time yet again - thankyou for such a speedy efficient service! Kind regards
Thanks for the quick delivery and value for money. Many places I had tried to order from before finding your website could not identify the correct parts for my particular car. Even the Mintex online catalogue is incorrect. Thankfully the parts you supplied were the correct fitment and they are performing as they should. Many thanks again,
Peter Morris, Senior Engineer
I've just ordered a set of brakes from your website and I just thought I'd write to let you guys know how great I think the site is. Perfectly clear and easy to navigate round, with the best prices I've found on the whole of the internet. Lets hope the brakes are as good as the site! Cheers
Just wanted to say the items arrived as predicted, thank you, great service
Hi! recieved parts 11.am this morning excelent service will reccomend you to any one who will listen; regards
Order arrived today - well pleased with purchase and will be recommending you to my petrol head mates at work! Kind Regards,
For a long time I have not come across a well designed website, being a computer scientist I have to give you credit for the design and navigability for your website. It works a treat. Keep up the good work!!
I have just purchased my third item from you. So I thought I would just like to send a comment on your website. I have been using the web for over 15yrs now, and your site is one of the best sites I have ever been on. It’s clear, concise and well laid out, the information you provide it spot on to allow a layman to find and identify the exact item for the year and make of the vehicle concerned and at a price that doesn’t worry the bank manager.
So a big thank you, for a first rate website and service.
Just a 'quick' email to thank you for your excellent service and help in obtaining the correct front brake discs and pads for my Perodua Kenari. Hopefully, you should have received the 'incorrect' ones today for a refund. Thanks once again, I will definitely bear you in mind for all future braking requirements and will have no hesitation in recommending you to any colleagues/friends.Kind regards,
I would just like to say thanks for the great transaction I have completed with you. The brake parts came on time, were a very good price, good quality and the package also included a new hub locknut and cap. I couldn't ask for any more than that. Should I require any other brake parts in the future I will definately use you again and will recommend your company to others. Regards,
Thanks for your speedy service. Parts delivered today
Thank you for the part which arrived this morning. Looks very original, well finished and the price is competitive. I shall fit and report soon. Regards,
I have just been onto your website to order a part for my husbands car. I have to say it is the best website I've ever used ! - it was very easy and intuitive. Regards